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Will use of a compatible toner cartridge void my printer warranty?

March 20, 2018


Absolutely NOT!  Use of PCI Brand® print consumables do not void your machine manufacturer’s warranty.  Some consumers are lead to believe that use of a compatible or remanufactured toner cartridge might void their machine warranty.  Since 1975 consumers have been protected by the Magnuson-Moss Warranty Act against this OEM practice.  Essentially OEM’s are prohibited from limiting their warranties with, “Tie-In Sales” Provisions unless they are provided free of charge by the OEM under the warranty.

The following excerpt is taken directly from the Federal Trade Commission’s website.

“Tie-In Sales” Provisions

Generally, tie-in sales provisions aren’t allowed. That’s a provision that requires a consumer to buy an item or service from a particular company to keep their warranty coverage. Here is an example of prohibited tie-in sales provisions.

To keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.

Rest assured if a PCI Brand© cartridge is ever proven to be the cause of damage to your machine we will help.  For more information see our Premium Promise Warranty™. Relax and enjoy the quality and the savings.