PREMIUM COMPATIBLES® Fast Facts
What is the difference between OEM, Premium Compatibles®
brand, and Remanufactured Cartridges?
OEM Cartridges:
Original Equipment Manufacturer (OEM) products are the replacement inks and toners manufactured for copier/printer/fax machines with the manufacturer's name on the product, such as Brother, Canon, Minolta, Xerox, etc.
Premium Compatibles® Brand Cartridges:
Premium Compatibles® (PCI) products are the replacement inks and toners for the copier/printer/fax machines manufactured to meet or exceed OEM specifications. These products are labeled with the manufacturers brand name Premium Compatibles® and backed by a 100% guarantee (details found on Premium Promise).
Remanufactured Cartridges:
Remanufactured cartridges are recycled and reprocessed. This process involves disassembling, inspecting, cleaning, replacing worn parts, reassembling, and filling with ink/toner. The cartridges are then print tested and packaged for resale.
Will using Premium Compatibles® cartridges void the warranty of my machine?
No! The use of a Premium Compatible® cartridge does not void your printers Warranty. The following legislation passed by the U.S. Congress applies to these concerns:
MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT
U.S. Code - Title 15 - Commerce and Trade
Chapter 50 - Consumer Product Warranties
Section 2303
The Magnuson-Moss Warrnaty Act is a federal law that protects a consumer's product warranty. Passed by Congress in 1975; the Act stipulates that manufacturers and sellers of consumer products are requried to provide consumers with detailed information about the products warranty coverage.
Excerpt:
"No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name."
Regardless of which brand of consumables, OEM or Premium Compatibles®, you chose to use, it is a violation for the machine manufacturer, their technicians, associates, or salespersons to require you to use the OEM compatibles as a condition of their warranty. An OEM can not void your warranty or refuse to provide service or warranty work based solely on the use of Premium Compatibles®
What is the proper way to install your Premium Compatibles® cartridge?
Please refer to our installation guide for videos portraying correct installation techniques.
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